Whether we want to accept it or not ALL of us are in sales. We are always constantly selling something either to our spouse, children, co-workers, boss, etc. Did you notice I didn’t even mention in that sentence a prospect or client? I did that for a reason. You see I run into so many people on a daily basis that “think” they cannot start their own home based business because they have no sales experience or they will say ” well Tom I am not a good salesperson like you”. That is such a line of crap….It drives me nuts ( inside of course) when I hear that. The reason why it drives me nuts is because i use to be “that” person. When I first started out in the “business world” I was an insurance adjuster and considered myself a technical person. Well I soon found out that I was not a technical person. All the reports we had to do and classes we had to attend, not to mention reading the insurance policies YUCK! However, I found out that I loved dealing with and helping people…
This love for helping people is what led me to career in sales, yes sales. You see I realized that people are going to buy “xyz” product so why not buy it from me. Plus I knew I could deliver value to that consumer by selling them what they need NOT what I want to sell them. This belief has worked well for me and for the people that have followed me down this path. With that being said we still need to apply some sales basics so that we don’t starve
So here are my Sales 101 Basics I follow in my brick & mortar business and my home based business:
1. Prospecting,we all need to do it and most of us hate it. I have relied on two different ways in my career. One is true cold calling and the other is referral source development. I have found that the building of referral sources is the BEST way to grow your business. It takes longer to build those sources, but its worth it. When you get a lead from a referral source its as good as sold!
2. The next step is to build rapport. Actually show an interest in them,not just go straight for the throat. This will gain their trust in you which will allow you to uncover that prospects needs. When you do that this will position you to deliver what you are selling.
3. Assuming that you did not make a first call sale there will be some follow up. Some people believe in the ” buy or die” theory. That means you will follow up with these prospects till they buy or die! For me that’s a little harsh. You will be able to tell from interaction you have with the prospect if they are willing to still be contacted by you for a length of time. If you did a good job in step 2 then it will not be a problem. Remember,sales is all about timing…
4. Close the sale! This is when the relationship really begins. You must provide value to that individual and deliver what you promised them
5. Nurture that customer as if its a newborn and you will be able to provide more services/products to them in the future because you have gained their trust.
If you look at these above steps you really can see how this applies to everyday life for all of us. So when you go home and need to ask your spouse or child a favor apply these steps and your win ratio will go up…I know I do it all the time.
Till Next Time,
Tom Brady aka ” The FlipFlop Networker”
Tom Brady aka " The FlipFlop Networker" 941.301.8160
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